Pre Employment

 

Introduction to Saudi Arabia

Welcome to the Kingdom of Saudi Arabia. It is the wish of the Company that each expatriate employee will find living in KSA a positive experience. Not only will this be a new professional environment, but it will also be an opportunity to explore and learn a new culture and to discover a fascinating country.

An expatriate will encounter many aspects of life here that are very different from those in the country and culture he has left. We encourage everyone to keep an open mind regarding the cultural and social differences and to be flexible and open to change. By becoming more familiar with some of the customs and laws of KSA, an expatriate will become more comfortable and be able to make adjustments to his new life and environment.

Adapting to Local Customs
Adapting to local customs would help smooth the adjustment period for each new expatriate in Saudi Arabia. Non-Arabic speakers are encouraged to attempt to learn and use the Arabic language.

It would be wise not to try to impose one's own values on Saudi society. In the beginning, remaining calm and polite would be the best approach should one be involved in any conflict, such as a personal disagreement, a traffic accident, detention by police, or an encounter with the members of the Committee for the Promotion of Virtue and the Prevention of Vice (CPVPV) .
Geography

Saudi Arabia, with a land area of 1,960,582 sq. km., occupies most of the Arabian Peninsula, with the Red Sea and the Gulf of Aqaba to the west, and the Arabian (Persian) Gulf to the east. Neighboring countries are Jordan, Iraq, Kuwait, Qatar, the United Arab Emirates, Oman, Yemen, and Bahrain, the last connected to the Saudi mainland by a causeway.

The Arabian Peninsula lies at the crossroads of three continents: Asia, Africa, and Europe. Saudi Arabia contains the world's largest continuous sand desert, the Rub' Al khali, or Empty Quarter. Its oil region lies primarily in the Eastern Province along the Arabian Gulf.

The country is divided into five main provinces: Northern Province, Southern Province, Eastern Province, Central Province, and the Western Province. Jeddah, Riyadh, and Dhahran/Dammam (Eastern Province) are the major population centers of the Kingdom. All three are connected by highways and frequent airline flights. There is a rail service between Dhahran/Dammam and Riyadh, and another one is being developed between Riyadh and Jeddah.
Time
Standard time in Saudi Arabia is Greenwich Mean Time (GMT) plus three hours. When it is noon in Dammam, it will be 5 PM in Manila, 7:30 PM in Bombay, 8 PM in Colombo, and 8 PM in Dhaka.
Climate
Saudi Arabia is noted as a desert country, and the temperature is extremely hot during the summer season, hot in the spring and fall, and moderate during the winter months. It is, however, advisable for citizens of tropical and sub-tropical countries to prepare winter clothing. Contrary to popular belief, Saudi Arabia receives occasional rainfall, particularly during the winter months. The Dammam area has high humidity during summer, but it is rarely excessive. The temperature from April to October ranges from a minimum of 15°C/59°F to a maximum of 45°C /113°F, while from November to March, it ranges from a minimum of 5°C /41°F to a maximum of 30°C /86°F.
On Maintaining a Household

Employees who are entitled to housing allowances have a choice of securing their own apartments or of sharing an apartment with others. Housing allowances are generally 25% of the employee's basic monthly salary.

There are two types of apartments: those for bachelors and those for families. Bachelor flats may range from SAR 8,000 to SAR 12,000 a year while adequate family flats may go up to around SAR 14,000 to SAR 16,000 a year. Bigger flats for those who require them may go as high as SAR 20,000 or more a year.

Most apartments are generally bare, with only kitchen cabinets and bathroom fixtures already installed. A tenant can generally make improvements within the flat, depending on the arrangement with the landlord. Some may choose to live in furnished apartments that already feature modern furniture and amenities. Some employees may also qualify to live in Zamil Village, which is an enclosed compound.

Apartments are leased for three-, six-, or 12-month periods. An employee must present the following documents:

  • Residence Permit (Iqama)
  • Employment certificate with Company seal issued by Personnel
  • Proof of family status (for those leasing family accommodations)

The employee must then pay the advance on the lease for the period specified in the agreement with the landlord. Similar arrangements also have to be made as regards payment of water and electricity, as well as installation of a telephone, satellite TV, and broadband Internet services.

Expatriate employees may get an advance of up to six months of their housing allowances during the first year of service and may get an advance of the amount for the entire year on subsequent contracts. This amount, however, shall be deducted from the employee's salary should he terminate his employment with the Company before the end of the specified period.

In furnishing his flat, an employee may seek the assistance of other employees who have used or excess furniture and household appliances and equipment. In order to avoid excessive spending, an employee can also go to the "haraj" or flea market in Khobar or Dammam and get bargains on furniture, appliances, and other household sundries. Bulk purchases on household items are also available in many major stores.

It is advisable to take note of the electrical and safety specifications of the flat and the building. Voltage in the Kingdom can be either 110 or 220. Before purchasing and using any appliances, users should check and match voltages accordingly. A surge protector is highly recommended for computers and other electronic equipment.

Ensuring Privacy and Quality Home Life

It is prudent to be mindful of regulations in one's home while in Saudi Arabia. In order to preserve harmony, one should be sensitive to the needs of the people in the vicinity. If an employee has family living with him, he should also take care to remind his family members of some of the regulations within Saudi Arabia as well as within his particular apartment building. This becomes even more important when one is sharing an apartment with other people, whether bachelors or families.

Many people have remarked about the safety they feel for their children. There is a "protected" atmosphere with regard to the temptations and complexities of Western life.

Searches of homes are considered illegal in Saudi Arabia if the authorities cannot present written authorization or good reason for such a search. Any citizen or expatriate may resist unlawful search and refuse entry to police or religious authorities.

Schools

Before leaving for Saudi Arabia, arrangements for schooling of the children should be made. There are various international schools operating under the respective ministries of education of their countries. Employees should check with their local government authorities on accredited schools under their educational system before leaving. Embassies of their home countries within Saudi Arabia should also be able to provide assistance.

There are also international schools that are accredited according to standards from the US or the UK. Employees can visit the International Schools Group at http://www.isgdh.org.

Activities

There are various recreational activities such as sports, theater groups, and community organizations within and outside the housing compounds. In the coastal areas, fishing and other water sports are popular. Each community develops clubs and activities based on common interests. There are no performing arts theaters, cinemas, or night clubs in Saudi Arabia.

Transportation

Public Transportation

Employees living in camp are provided bus services daily. From Rakkah Camp, there is also a service for shopping in Khobar on Monday and Thursday evenings. Taxis are available and the flag-down rate is SAR 10, but in general one can bargain with the driver, depending on the distance, for a minimum of SAR 10. On the main highways, for example, from Dammam to Khobar and vice versa, one can share taxis with other passengers and pay a minimum of SAR 2 toward the fare. Passengers are enjoined to be aware of their fellow passengers and take all precautions for their safety.

Public buses are generally available but do not provide as immediate a means of going around as taxis. For those who drive their own cars, see the separate section on driving below.

Train services to and from major urban centers in the Kingdom are available, as are airline flights.

When traveling around the Kingdom, it is advisable to inform one's colleagues, particularly if travel is prolonged and not work-related. While a letter of authority is no longer required as it was previously, it is best to travel prepared - including taking note of the addresses, landmarks, and contact details of the people one is going to visit. The traveler should also be in possession of emergency numbers for the Company GRO (government relations officer) and the traveler's immediate supervisor.

Driving in Saudi Arabia

All drivers should always have their driver's licenses and the "estimara" (vehicle registration that must be renewed every three years) of the vehicle.

It is Company policy and a general safety habit for all drivers and passengers to use their seat belts while traveling. Drivers must advise their passengers to use the vehicle seat belts.

Traffic regulations mandate that drivers not exceed 120 KPH (70 MPH).

Employees whose job duties require them to drive Company vehicles go through the following process:

  • The employee's department must notify the Personnel Department, stating that the employee is required to drive a Company vehicle. The Safety Supervisor then conducts a driving skills assessment.
  • If the employee passes the internal driving test, the Government Relations Unit then prepares the documentation. Documentary requirements are as follows: Valid driving license issued in another country, if any; Translation of non-Arabic driver's license; Photos; Copy of Iqama and passport; Results of an eye test and blood-grouping test from a Traffic Department-accredited clinic.
  • The employee then has to take and pass a driving test administered by the Traffic Department.

Employees driving their personal vehicle go through a similar process. However, they will initially have to submit a written request endorsed by the Department Manager regarding their intention to apply for a Saudi driver's license.

Women are not allowed to drive in Saudi Arabia.
Health Care Issues

Paramedics and similar services are not available in the Kingdom to the private sector. However, the Company, on its own and through arrangements with medical service providers, maintains emergency ambulances and transportation as needed by employees for medical emergencies.

In case of a life-threatening emergency, each employee should get in touch with Administration or the Personnel Unit-in-Charge, as well as his immediate supervisor. The most available and safest form of transport should be used to get to the closest medical facility.

When involved in an industrial accident, an employee must report to Administration immediately so that a report can be filed with the government authorities for any treatment covered by the Saudi General Organization for Social Insurance.

An employee, when going for treatment for himself or a family member, should inform the doctor about any allergies to medicines he or the member of his family has.

Immunizations

The following immunizations should be current for the employee and his dependents before departing or upon arrival in the Kingdom:

  • Hepatitis B
  • Measles
  • Meningococcal meningitis
  • Poliomyelitis
  • Mumps
  • Tetanus-diphtheria

Some physicians may recommend additional vaccinations at certain times of the year, depending on living and working conditions or the countries to be visited. These are not covered by medical benefits unless the employee travels on Company business.

  • Hepatitis A
  • Typhoid fever
  • Yellow fever
Useful Words and Phrases
Greetings
Good Morning Sab-aah-al-khair
Good Morning (reply) Sab-aah-al-nur
Good Afternoon/Evening Mas-sa al-Khair
Good Afternoon/Evening (reply) Mas-sa al-nur
Hello (Peace be upon you) As-sa-lam A-lay-kum
Hello(upon you be peace (reply) Wa-lay-kum As-sa-lam
Welcome(also said in departing) Ah-lan Wa-sah-lan
Hello Mar-ha-ba
Good-bye (with peace) Mar sa-la-ma/ Fee am-man-ee-la
Yes Na am/ai-wa
No La
Not Ma/mo/moshe
Please Mini fad- lek
Thank you Shu-Kran
Fine/Well Tay-yib
You're welcome Af-wan
It doesn't matter Maalesh
Departure time Waqt As sa-far
Do you speak English atakalurn Ingleezi?
In the Limousine
I want to go to Ab-ra rooh il-a
Do you understand Fah-him?
Straight (ahead) Al-la tool
Right Ya-mean
Left Ee-sar/sha-mal
Turn Loof
U-Turn (return) Ar-ja
Stop (here) Wa-gaf (hen-na)
Slow down Shwai-ya, shwai-ya
Quickly Be soo-ra
Near Ga-reeb
Before/in front of Ga-dam/a-man
Behind Wa-ra/khulf
Beside jamb
Wait (a little) Sta-na (shwai-ya)
How much Kum?
Street Shar-a
Road (Medina) Ta-reek (Ma-dee-na)
Bridge Koo-bree
Up/on Foke
Down/Below That
Money Floose
Places
Airport Al ma-tar
Consulate Al con-slee-ya (sa-fa-ra)
Bank Bank
Building A-ffra-ra
Company Shar-e-ka
Compound Sa-Kan
Downtown Al ba-lad
Hospital Mus-tash-fa
Hotel Foon-dook
House (villa) Beit/fil-la
International Market Al souq al dough-lit
Market Souq
Mini Market Boo-ka-la
Mosque Mas-jid
Pharmacy Seed-li-ya
Police Station Ma-ha-ta-al-Shur-ta
Post Office Al Ba-reed
Shop Doo-kan/Ma-hal
Stationery store Mak-ta-ba
Other Useful Words and Phrases
Airplane Tie-ya-ra
Alright (okay) Owai-yis
Boss/Manager Moo-dir
Bread khoo-boos
Car Sai-ya-ra
Coffee Qah-wa
Cold Ba-rid
Drive Saw-wak
Fine (reply)
(Lit."Thank God")
Al hamdu-li-llah
Food Akl
Friend Sa-deeq
Gasoline/petrol Ben-zeem
Gift Ha-di-ya
Give me A'ti-nee/Haat
God Willing Insh-allah
Guard Ha-ris
Hot Har
Cold Bared
How are you? Kaif Halek